At Delvoir, delivering a seamless shopping journey is our priority. We aim to make our shipping process clear and customer-friendly for all orders across the United Kingdom.
Shipping Availability
This policy covers all orders delivered within the United Kingdom
Estimated Delivery Timelines
Here’s what you can expect regarding your order timeline:
Order cut-off time: 11:00 PM (GMT) Greenwich Mean Time (London). Orders made after this time are processed the next working day.
Order handling time: Typically between 1 and 2 business days (Monday to Friday).
Transit time: Packages are generally in transit for 2 to 5 business days (Monday to Friday).
Delivery Partners
To ensure safe and timely delivery, we collaborate with trusted UK courier services such as:
- Royal Mail
- DPD
Shipping Fees
All orders are shipped within the UK. Enjoy free shipping with no minimum order amount. We currently only ship within the UK.
Delivery Concerns
If your item hasn’t arrived after 9 business days of the estimated delivery window, or if an item is missing from your parcel, or if the goods are damaged, please contact our support team. We will investigate and either resend the item or issue a full refund.
Currency
All prices and charges on our website are displayed in Great British Pounds (GBP). All payments will be processed in GBP.
If your payment method uses a different currency, any applicable conversion fees or exchange rate differences are the responsibility of the customer and may be charged by your bank or payment provider.
Contact information
Customer support 24/7
Company Name: DELVOIR LTD
Email: info@delvoir.com
Phone Number: +447832721690
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Customer service: Monday - Friday: 08:00 AM - 05:00 PM